Refund policy

Returns & Exchanges

Due to the personal nature of fragrances, we do not offer refunds or returns for a refund.

Exchanges are accepted, provided the product is unused, unopened, and returned in its original packaging and condition.

For exchanges, the customer is responsible for courier charges both ways — the cost of sending the product back to us and the cost of shipping the replacement product.

If you receive an incorrect or damaged product, please contact our customer support promptly with your order details and photographs of the package/product so we can review the issue.

Please note: Products that have been opened, sprayed, used, or damaged after delivery are not eligible for exchange.